This policy applies to galaxytrading.live and to enquiries handled by Galaxy Trading.
Information we collect
We collect the details you submit through our quotation and contact forms — name, company, email, phone, WhatsApp number, country and the description of the goods you wish to import or export. We also collect basic technical data such as browser type and pages visited.
How we use your information
Your information is used to prepare quotations, contact suppliers on your behalf, arrange inspection and freight, issue documentation and respond to your enquiries. We do not sell your data.
Sharing with third parties
Where a transaction requires it, we share only the details necessary with suppliers, inspection agents, freight forwarders, carriers and customs brokers involved in your shipment.
Data retention
Enquiry and transaction records are retained for as long as needed to service your account and to satisfy trade, tax and customs record-keeping obligations.
Cookies
We use essential cookies to keep the site working and to remember your cookie preference. You can clear or block cookies in your browser at any time.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing exportimportgalaxy@gmail.com. We respond to verified requests within a reasonable period.
Security
We apply reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so please avoid sending sensitive financial details by email.